You can reach our customer service team via email at [email protected]

or call us at (612) 874-8892. We're available Monday-Friday, 10am-6pm

Can I cancel or change my order?

Because all StyleFlip skins are custom-made to order, orders are final once submitted. However, depending on timing, we may offer:

• A file or image replacement
  
• Store credit for future use
  
• A refund minus transaction and processing fees (manager approval required)
  

Please do not place a second order without a credit code.

Can I reorder a previous design?

Yes! If you want the same design as a previous order:

1. Purchase the same product again
   
2. Leave the design blank
   
3. Add this note at checkout: “Make like my last order, order #__”
   

Our designers will recreate the design and send a proof for approval.

Can I reorder with a new design?

Yes. Send us the new image and layout instructions, and we’ll create a proof for approval before printing. Simple design changes are supported.

Orders may be paused if we’re waiting on:

• Proof approval
• File corrections
• Payment confirmation
• Address verification

Responding quickly helps avoid delays.

For select products, we offer a Loaner Program:

• You ship us your unit
• We create a template
• You receive a free skin
• We cover return shipping (U.S. only)

For unsupported products, custom template creation may be available for a fee.

You’ll receive:

• An email when production begins
• A shipping confirmation with tracking once your order ships
• You can log in to your account and view order status

Production takes 1–5 business days, followed by shipping time based on the method selected at checkout.

Yes! International shipping is available for a flat $20 USD.

• Delivery time: 10–30 business days
• Tracking is available within the U.S. only
• Customs delays may occur

We offer free shipping on orders over $50. Standard shipping takes 3-5 business days. Express shipping is available for an additional charge.

If you’re unhappy with your order within 30 days, we’ll replace your skin at no charge.

Refunds are available if:

• The skin is returned
  
• The issue was not caused by customer error

What is not refundable?

Because skins are custom-made, refunds are not available for:

• Incorrect product selection
  
• Design or image quality issues
  
• Orders older than 30 days (45 days international)

We use premium 3M removable vinyl with:

• Air-release technology (bubble-free install)
  
• Matte, scratch-resistant laminate
  
• Residue-free removal
  

If your image may print blurry or pixelated, we’ll contact you before printing. You can:

• Send a higher-resolution image
  
• Approve the file as-is

We recommend images 300 DPI or higher for best results.