Are Styleflips easy to remove?
Can you tell me about domestic shipping?
Can you tell me about International shipping?
How can I contact Customer Service?
How can I get the most out of my design?
How do you put an image across my turntable and slipmat?
I want a skin for a product that I do not see on your website- can you make this product?
What is the Styleflip's Return Policy?
Easy On, Easy Off! We use durable, automotive-grade 3Mª Vinyl for easy application and residue-free removal. Once removed, however, the StyleFlip will never again adhere to your gear quite as well as the first time.
In order to purchase a gift card, please contact us at 612-874-8892. We will take your payment and issue a gift card.
We offer both standard mail (3-7 business days) and express mail (1-2 business days) for shipping. Below is information for both options:
The expected 3-7 business days for standard U.S. mail is only an estimate from USPS, not a guarantee, and can take longer in extreme cases. Since all of our skins are custom-made to order, the estimate does not include the 1-5 business days of manufacturing time. When an order has been marked as shipped, it means that your item is ready for postal pickup. If the shipping notification was received after 12:00 PM (CST), the post office will pick up the package on the following business day.
Shipping claims can be filed after 15 business days from the ship date to up to 30 days after the ship day. Customers must report issues within this time for us to file an insurance claim and send a replacement. Claims after this time period will not be accepted by our insurance provider, therefore, will be rejected by us as well.
Express U.S. mail is a 1-2 business days delivery, it is a guaranteed service by USPS. Since all of our skins are custom-made to order, the estimate does not include the 1-5 business days of manufacturing time. The manufacturing process for all USPS Express orders is expedited to ensure that it is delivered as fast as possible. For delivery by a certain date, please contact us before your order is placed. When an order has been marked as shipped, it means that your item is ready for postal pickup. If the shipping notification was received after 12:00 PM (CST), the post office will pick up the package on the following business day. Claims for late packages can be filed with USPS and refunds can be given to customers for shipping & handling according to the USPS policy.
International shipping: Manufacturing takes 1-5 business days once the order is placed. International Mail is picked up and shipped once a week on Thursday. After manufacturing, estimated transit time takes 10-40 business days (not including weekends or holidays). Time varies depending on the country. In some rare cases, packages can take much longer to clear through customs. We have no control over the customs inspection and clearance in your country. Tracking available while in the United States only. Once the package has arrived in your country it will be handed off to your local postal service for delivery. In some cases, your local postal service may hold onto the packages at their location for pickup.
Please contact your local postal service for final delivery. Lost or stolen package claims can be placed with shipping provider after 40 business days and can take up to 7 business days to process the claim after the claim is completed we can offer a replacement skin to be sent out free of charge using the same shipping method selected originally or refund the order. Shipping claims can be filed upto 60 days after the ship day, customers must report issues within this time for us to file a insurance claim and send a replacement, claims after this time period will not be accept by our insurance provider therefore will be reject by us as well. During the holiday season Nov 1st - Jan 15th, it is peak season for shipping and imports, therefore, international shipping and importing should expect delays (Customers are free to contact us before placing their order to arrange their own shipping and pickup as well).
The customer is free to arrange they own international shipping and pickup directly with their perferred vendor. If you would like to do so please email us before placing the order.
CUSTOMS, IMPORTING & DUTY FEES ARE 100% THE RESPONSIBLE OF THE CUSTOMERS, STYLEFLIP DOES NOT QUOTE OR ESTIMATE THESE FEES AS THEY ARE BILLED BY YOUR COUNTRY.
This service uses your local post and customs clearance for delivery. Delays with your countries' local post will extend delivery time and reduce customer support. Many countries are experiencing reduced service and extended delivery times. We reserve the right to require a shipping upgrade. Please contact us in advance for the current list of countries with delays.
Below is the current list but this can and will change at any time : France Post, Canada Post, Reunion Post, Martinique Post, Italy Post, Greece Post, Spain Post and Philippines Post
You can contact StyleFlip Customer Service via email at [email protected] -- You can also contact StyleFlip by telephone at 1-612-874-8892.
Please keep in mind that, the better quality of image you use on your design, the better quality of StyleFlip get. We recommend not using anything below 300dpi resolution when designing your StyleFlip. If an image looks blurry on your computer monitor DO N0T USE IT! Rest easy though, as we always contact you if an image is not up to quality.
*Please keep in mind that colors can vary between different computer monitors, screens, and printers. We print in CMYK color mode and most computer monitors are formatted in RGB color mode. Because of this there might be a slight variation in the colors of your StyleFlip, however we do try to get it as close as possible! ***We do not guarantee a full color match. Colors will tend to be darker than your monitor and colors can vary from monitor to monitor. Colors also vary from print to print, the same design may have a slight color variation. This is the nature of digital printing. There is nothing that we can do to correct this process but we do limit it as best as we can. Solid color background, light colors, like greys & beige are the most difficult to hit and should be avoided.
When working in Photoshop or Illustrator use the CMYK color mode, as that is what we print in. Designs done in RGB can come out looking slightly off colored.
Don't forget to turn ON your KNOB INFO LAYERS if you want your units text to be visible. You can customize the color and even add a Glow color! The "Glow" creates a soft outline around your text, which can really make it pop! Please note: when turning on the Knob Info Layer make sure to never use the same color for the Glow that you used for the Text.
When scaling an image please make sure the vertical and horizontal numbers stay this SAME! Otherwise your image could be stretched, skewed, and blurry.
Using .PNG image types will upload your logo or design as transparent (without a white background). This is great for layering your designs, however uploading too many designs may confuse our server, so if you plan to use more than 5 images please use Photoshop or MS Paint to combine them before uploading your design.
Make sure your images completely cover ALLoutside edges of the template otherwise you will get a white border on the edge.
Lastly, Make sure to always set the Preview Layer Alpha to zero BEFORE uploading your design. If this layer is visible when you upload your image to your cart the fader knobs, tonearm, and other objects may print over your design.
The image you upload is specially processed and split into 2 parts. We digitally print onto the slipmats just like your StyleFlip giving you the option to have style stretched across your whole turntable! You can also contact us about stretching a design across several pieces of gear! Our designers are here to help, just email [email protected] fo more info. Please keep in mind this takes a little more time!
The templates for each product are created based on demand for the product and To put a request in for this product, please send an e-mail to [email protected] with the product you would like a skin for and we will add it to our request list then notify you when the product is available for purchase.
If for any reason, within the first 15 days from your order date (international customers have upto 30 days), you are dissatisfied with your purchase we will replace your Styleflip at no charge. All skins must be returned to us before processing an exchange. Since all orders are custom and can not be resold, our skins are NON-REFUNDABLE/NON-REPLACEABLE unless wrong product shipped or damaged. In which case we will send a replacement of the same order specs. We will expedite the manufacturing but the exchange will be shipped using the same method selected at the time of the original order (the user is also able to schedule their own shipping and pickup).
Errors made by the purchaser during the purchase process are not included in this offer. Examples include mistakes in design, ordering the incorrect product, photo image quality, color configuration of the knob layers, contrast, making of shades of colors, design to print issue, etc. In this case, replacements are available at a discounted price. Unfortunately, the skins create by the you are custom and can't be resold, if you have any questions about your design, please contact us for recommendation before the order is placed.
All Sales are final once the order is submitted, we incur transaction, processing fees & manufacturing cost, therefore all sales are final. Cancelation requests after the order is submitted will result in a non-refundable restocking fee.
This credit processing will begin once your Styleflip order is received by us and could take up to 24-72 hours to complete
For questions, replacement or returns, please call or email us if you are emailing please include your order number.
All Returned Skins will ship to:
2443 Hennepin Ave
Minneapolis, MN 55405
Order # (put your order # here)
Typically, the application of a Styleflip will not void a device warranty, but we recommend reviewing your warranty to be certain. The Styleflip is placed on the original device cover and can be easily removed with no traces.